Privacy Policy


Effective Date: 2024-06-01


Ideensys, S.A., we respect your privacy and are committed to protecting any personal data we may collect from you. This Privacy Policy explains what data we collect, how we use it, and how we protect your information when you use our software or services.


1. What Data We Collect

We only collect basic data necessary for the operation of our software, such as:


Usage Information: This includes data like error logs, performance statistics, and activity reports that help us improve the functionality of our products.


2. How We Use Your Data

We use the data we collect to:


Improve and maintain our software.
Provide technical support and resolve issues.
Ensure the security and stability of our products.


3. Data Sharing

We do not sell, rent, or trade your personal data. We only share data in the following situations:


Service Providers: We may share data with third-party services that help us operate and improve our software (e.g., hosting or analytics services). These providers
are bound by confidentiality and can’t use your data for anything outside of our instructions.
Legal Requirements: We may disclose your data if required by law or to protect our rights or safety.


4. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse.


5. Data Retention

We retain your data only as long as needed for the purposes outlined in this policy, or as required by law.


6. Your Rights

You have the right to:


Access the data we hold about you.
Request correction or deletion of your data.
Object to certain types of data processing.
To exercise any of these rights, please contact us at [email protected].


7. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us at:

Ideensys, S.A.
1 Calle A 20-43 Zona 14, Guatemala, Guatemala
[email protected]